Last updated: July 22, 2026
Each Luminos bracelet is prepared individually. Orders are normally dispatched within 7 business days after payment is confirmed. Business days exclude weekends and public holidays. During launches, holidays, or unusually busy periods, processing may take longer.
International delivery typically takes approximately 10 additional business days after dispatch. Please allow approximately 3–4 weeks from order placement to arrival. Delivery dates are estimates and are not guaranteed because carrier and customs delays can occur.
Available shipping destinations, methods, and charges are shown at checkout. Where complimentary standard shipping is offered, qualifying orders over $100 USD receive it automatically at checkout.
When tracking is available, a shipping confirmation email containing the tracking number will be sent after dispatch. Tracking can take up to 48 business hours to begin updating.
Please check your shipping address carefully before submitting your order. If you need to request a correction, contact us immediately. We cannot guarantee changes after production or fulfillment has begun, and customers may be responsible for costs caused by an incorrect or incomplete address.
Customers are responsible for any import duties, VAT, taxes, customs charges, or brokerage fees imposed by the destination country. These charges are not included unless checkout expressly states otherwise.
If tracking has not updated for more than 48 business hours, or if your order appears lost or damaged in transit, email luminosbracelet@gmail.com with your order number. We will work with the carrier and help determine the appropriate next step.